S3E6 Hospitality with Helena Sochmanova
InfoMatters Podcast
Oct 23, 2025 15:00
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In this episode, we talk with Helena Sochmanova, a MetLife life and accident insurance advisor, about her inspiring journey from the world of hospitality to the insurance industry. Helena shares how her background in customer service shaped her approach to client care, communication, and trust-building in finance and insurance.
We also explore how MetLife is driving digital transformation and innovation in 2025 — from integrating AI to creating more personalized, customer-centric insurance experiences.
💬 Topics include:
• Career transition and transferable skills from hospitality
• Building client relationships and managing ethical responsibility
• MetLife’s innovation, AI, and “New Frontier” strategy
• Customer empathy and education in financial protection
🎧 Tune in to hear a conversation about adaptability, leadership, and innovation in modern insurance.
🌐 Guest links:
https://www.metlife.cz
https://www.facebook.com/share/1MVQM7U5qL/?mibextid=wwXIfr
https://www.linkedin.com/in/helena-sochmanova?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
📩Contact: [email protected]
📺 Subscribe for more interviews about innovation, leadership, and transformation
🌐 Follow us:
Website: https://www.infomatterspodcast.com
Instagram: extelligencecz
LinkedIn: https://www.linkedin.com/company/extelligence-sro/
Website: https://www.extelligence.com
TikTok: https://tiktok.com/@extelligence
📩 Contact: [email protected]
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